FREE worldwide shipping for orders €500+

Returns and exchanges

30 days return or exchange policy 

GRIZAS provides 30 DAYS policy to exchange/return your online purchased items.

  • If you decided to return our product, you should inform us about the issue and the reasons.
  • All the comments related with the order should be emailed to, BEFORE THE RETURN.
  • You must return the items within 30 DAYS, from the day you received your order.
  • You are free to exchange your purchased items sizes/colors, or chose new models from E-Shop catalogue.


  • In order to receive the refund, items have to be new, undamaged and with all GRIZAS brand tags still attached.
  • If the returned items fits the requirements, we will provide the refund within a WEEK.
  • We provide REFUNDS ONLY FOR GOODS! Therefore, the customers must pay all the transportation fees.

We highly encourage you to exchange unsuited items, to the best GRIZAS fit for you!




  1. Put the invoice, or its copy into the return items package.
  2. Sent back the package, using this address:

Aglinsko str. 21,
Garliava, Kauno r.

You also have an option to use our courier services. Shipping within European Union would cost you 15 Eur, while price for the other countries returns (USA, Canada, Russia, Switzerland etc.), depends on the amount of items you are returning. Shipping worldwide price starts with 60 Eur. All the return costs will be deducted from your refund amount.

If you chose to use this easier option, contact us at:
We will contact you, as soon as we receive your returned package.
All Customers have to pay shipping expenses related with returns.
If you have any other questions about GRIZAS exchange and return policy, contact us via email